Tuesday, May 12, 2015

The Cloth Diaper Chronicles - Lil Helpers

So, yes, we are in the midst of the Cloth Diaper adventure with the Littlesthead.  We are quickly approaching 3 months since the littlesthead was born.  We have been cloth diapering for a little over a month, well part-time.  I have a few different brands that I purchased to try out.  One of the brands that I came across thanks to Fluff Love University, is Lil Helper.  Lil Helper has been around since 2009.  The company was founded by Mohammed Gandhi and Nader Abu El Samid,  and it's sole mission is "to provide quality products and fantastic customer service".  "Apart from providing parents with a greener alternative to disposable diapers, Lil Helper also started the Baby Do Good program, which gives 1 brand new cloth diaper to a family in need for every 3 diapers they sell."

After finding out about Lil Helper, I decided to give them a try.  At the time, they were running a special, 50% off on 2 Diapers and FREE SHIPPING!!  Why would I not take advantage of that?  The catch, I had to select 5 of my favorite colors, and they would pick 2 to ship me.

Well, apparently word got around, and the good people at Lil Helper actually had to wait for their diapers to get restocked.  I received an email from Mohammed informing me of the delay and that this was "not business as usual".  Okay, so my order is delayed.  No problem, especially since they notified me.  A check mark in the great customer service column.

Before I knew it, I received my package from Lil Helper!  And it didn't just have my diapers!

I was surprised to see some extra goodies included.  They sent a cloth wipe, a hand-written thank you note, tea and some treats!  Another check mark in the great customer service column.

Next step, I prepped my new diapers for use, and was a little sad to discover (dun dun dunnnn) that one of the inside snaps that connects to the liner was missing!

So, I sent a nice email informing them of the missing snap, and even sent the picture.  Well, guess what?  Shortly after, I received a response that (1) they needed me to resend the picture b/c they were in the midst of migrating to a new help system and (2) they would send me a replacement  cover.  I asked if they'd like me to send the now defective one back and the answer was...No, go ahead and keep it.

After I got them all prepped, we gave them a test run.

 I do dig the Lil Helper diapers.  They fit pretty darn good, and are fairly trip.  Now, they came with two inserts, a large and a small that snap to the cover.  They are made to attach to each other and to the cover.  I have only been using one at a time.  If/when I decide to cloth at nighttime (we do disposables now) doubling the inserts would probably be a good idea.

What do I say about Lil Helper?  All good things.  The product is great.  The customer service is fantastic.  And the fact that have the Baby Do Good program is AMAZING!  Two thumbs up from this mama.  And if he could do it, another two thumbs from my littlesthead.

If you are thinking about trying Cloth Diapering, please consider Lil Helper.  They are always running specials it seems.  Go ahead.  Check them out!

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